Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Olivia Dague

Pueblo West,Colorado

Summary

Dynamic sales professional with a proven track record at Spradley Chevrolet, excelling in relationship building and customer service. Adept at utilizing persuasive sales techniques and product knowledge to enhance customer satisfaction and drive sales growth. Recognized for exceptional multitasking abilities and fostering positive client interactions.

Overview

4
4
years of professional experience

Work History

Sales Associate

Spradley Chevrolet
Pueblo, CO
05.2024 - Current
  • Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Scheduled automotive deliveries with vendors and customers.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Provided follow-up customer service after a car sale was completed.
  • Developed relationships with potential buyers through phone calls and emails.
  • Inspected vehicles regularly to ensure they met safety standards prior to being put up for sale.

Restaurant Hostess

Cactus Flower
03.2024 - Current
  • Warmly greet and seat guests, ensuring a positive first impression and exceptional customer service experience
  • Manage reservations and seating arrangements efficiently to maximize restaurant capacity and guest satisfaction
  • Effectively communicate with kitchen and serving staff to coordinate seating and maintain a smooth workflow
  • Handle guest inquiries, concerns, and special requests promptly and professionally
  • Assist in maintaining cleanliness and organization of the hostess station and front-of-house areas
  • Demonstrate strong multitasking abilities and attention to detail in a fast-paced dining environment
  • Utilize strong interpersonal skills to build rapport with guests and create a welcoming atmosphere
  • Collaborate with management to implement strategies for improving guest satisfaction and operational efficiency

Client Care Aide I

Colorado State Mental Health Hospital
Pueblo, USA
02.2023 - 03.2024
  • Company Overview: Mental health facility providing care and support to individuals with mental health issues
  • Assist clients with daily living activities, including bathing, dressing, grooming, and toileting
  • Monitor and record vital signs, reporting any significant changes to nursing staff
  • Provide mobility support, including transferring clients from beds to wheelchairs and assisting with walking
  • Prepare and serve nutritious meals, ensuring dietary requirements are met
  • Maintain a clean and safe living environment by performing housekeeping duties and laundry
  • Build strong relationships with clients, providing emotional support and companionship
  • Communicate effectively with clients, families, and healthcare team members to ensure comprehensive care
  • Mental health facility providing care and support to individuals with mental health issues

Waitress/Cook's Assistant

Maes Espresso Cafe
Pueblo West, CO
09.2022 - 03.2023
  • Adaptability: Transition smoothly between front-of-house and back-of-house roles as needed
  • Customer Interaction: Engage with customers to provide a positive dining experience while also supporting kitchen operations
  • Organizational Skills: Maintain order in both dining and kitchen areas, ensuring a streamlined operation
  • Attention to Detail: Ensure accuracy in both guest service and food preparation to maintain high standards
  • Team Collaboration: Foster a collaborative environment between the front-of-house and back-of-house teams for optimal service delivery

Restaurant Hostess

Hen House
Pueblo West, CO
01.2021 - 09.2022
  • Warm Welcome & Farewell: Greet and thank guests with a friendly demeanor
  • Communication: Clear, confident speaking and active listening
  • Organization: Efficient reservation and seating management
  • Attention to Detail: Maintain a clean and inviting environment
  • Crisis Management: Calmly handle complaints and adapt to changes
  • Customer Service: Show empathy and professionalism
  • Teamwork: Collaborate with staff for smooth operations
  • Menu Knowledge: Familiar with menu items and able to make recommendations

Education

High School - SEBS program

Pueblo County High School
Pueblo, CO
06-2022

Skills

  • Multitasking
  • Sales techniques
  • Product knowledge
  • Relationship building
  • Sales pipeline management
  • Brand promotion
  • Task prioritization
  • Persuasion techniques
  • Customer service
  • Empathy
  • Personable
  • Communication

Affiliations

  • Hiking
  • Cooking
  • Pilates

References

References available upon request.

Timeline

Sales Associate

Spradley Chevrolet
05.2024 - Current

Restaurant Hostess

Cactus Flower
03.2024 - Current

Client Care Aide I

Colorado State Mental Health Hospital
02.2023 - 03.2024

Waitress/Cook's Assistant

Maes Espresso Cafe
09.2022 - 03.2023

Restaurant Hostess

Hen House
01.2021 - 09.2022

High School - SEBS program

Pueblo County High School

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Olivia Dague