Olivia Dakoure
Tallahassee,FL
Summary
Hardworking and passionate job seeker with organizational solid skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Bally's African Air Braiding
- Delivered excellent customer experiences, scheduling and confirming appointments to meet customer needs while minimizing labor costs
- Completed administrative tasks
- Entered data into records and maintained salon files and records
- Organized schedules, workflows, and shift coverage to meet expected business demands
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Delegated daily tasks to team members to optimize group productivity
- Enforced company policies and procedures to strengthen operational standards
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Resolved customer inquiries and complaints requiring management-level escalation
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Reviewed completed work to verify consistency, quality, and conformance
Event Planner for International Students
Tallahassee Community College
12
- Student management and organization
- Leadership, delegation, and Networking Skills
- Creativity and detail-oriented
Unit Secretary
Tallahassee Memorial Hospital
04.2023 - 01.2024
- Perform file system and database management
- Take messages and manage a multi-line phone to handle calls
- Process medical insurance claims and patient billing
- Schedule staff meetings
- Handle faxes and mails
- Prepare reports, invoices, and memos
- Schedule appointments and surgeries, send appointment reminders, and make follow-up calls or generate emails
Education
MBA - Business Administration, Supply Chain
Florida State University
Tallahassee, FL07.2025
Bachelor of Arts - Business Administration
Flagler college
12.2022
Associate - Arts, Business Administration
Tallahassee community college
05.2020
Skills
- Records management
- Schedule management
- Budget management
- Customer relations
- Staff training and development
- Strategic Planning
- Product and service knowledge
- Administration and Reporting
- Managing Operations and Efficiency
- Documentation and Reporting
- Good Work Ethic
- Microsoft Office
- Planning & Organizing
- Fluid in French
- Customer Relations
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Unit Secretary
Tallahassee Memorial Hospital
04.2023 - 01.2024
Assistant Manager
Bally's African Air Braiding
Event Planner for International Students
Tallahassee Community College
12
MBA - Business Administration, Supply Chain
Florida State University
Bachelor of Arts - Business Administration
Flagler college
Associate - Arts, Business Administration
Tallahassee community college
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