Olivia Daly Wise
Boston,MA
Summary
Highly experienced and customer-focused server with 4+ years of experience. Consistently exceeding guest expectations and driving sales. Proven ability to manage high-volume service, handle complex orders, and maintain a positive and efficient work environment. Adept at building rapport with guests, resolving issues, and ensuring a memorable dining experience.
Overview
4
4
years of professional experience
Work History
Server
The Harp
Boston, MA
09.2023 - Current
- Guided guests in choosing food and beverage options while implementing upselling techniques.
- Excelled in roles across both dining and cocktail areas, keeping familiar with all specialty food and beverages.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Ned's Devine
Boston, MA
- Current
- Provided exceptional service in a high-demand, tourist-driven, restaurant.
Server
Warehouse Bar and Grill
Boston, MA
07.2023 - 10.2023
- Maintained excellent service standards while managing substantial customer volume.
- Performed opening and closing duties.
Server
Olive Garden
Dorchester, MA
01.2023 - 05.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Hostess
Tavern in the Square
Burlington, MA
09.2022 - 01.2023
- Greet and seat guests
- Confirm reservations and take-out orders
Server
Still on the Mountain
Killington, VT
08.2021 - 08.2022
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Bachelor of Fine Arts - Painting
Rhode Island School of Design
Providence, RI01.2017
Skills
- Communicating and connecting with clients and guests, adapting to new, fast-paced environments
- Proficient in MS Excel, Word, and PowerPoint
Timeline
Server
The Harp
09.2023 - Current
Server
Warehouse Bar and Grill
07.2023 - 10.2023
Server
Olive Garden
01.2023 - 05.2023
Hostess
Tavern in the Square
09.2022 - 01.2023
Server
Still on the Mountain
08.2021 - 08.2022
Server
Ned's Devine
- Current
Bachelor of Fine Arts - Painting
Rhode Island School of Design