Olivia Davitt
Clayton,NC
Summary
Proven leader in tech sales, excelling in customer acquisition and relationship building, with a track record of surpassing sales targets at Best Buy and Google Fiber. Skilled in sales strategy development and team collaboration, consistently achieving top-tier performance through effective negotiation and problem-solving. Enhanced team efficiency and client loyalty, contributing to significant business growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Tenacious manager with strategic and analytical approach to solving problems.
Overview
9
9
years of professional experience
Work History
Direct Sales Representative
Google Fiber
05.2023 - Current
- Provided comprehensive product training to new hires, contributing to their rapid integration into the sales team.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Cultivated strong client relationships through consistent follow-ups and timely resolution of concerns, ensuring repeat business opportunities.
- Collaborated with team members to exceed sales targets, fostering a competitive yet supportive environment.
- Prioritized time management skills to handle multiple client accounts simultaneously while maintaining high-quality interactions.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Sales Consultant - Tech
Best Buy
05.2021 - 05.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Skillfully managed complex deals by effectively coordinating with internal teams, such as finance and legal departments, to ensure timely completion.
Sales Supervisor
Best Buy
05.2020 - 05.2021
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
Certified Samsung Advisor - Tech Sales
Best Buy
09.2015 - 05.2020
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Assisted in the development of training materials for new advisors, improving overall team performance.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Promoted customer loyalty programs to increase customer retention and repeat purchases.
Education
High School Diploma -
Holly Springs High School
Holly Springs, NC06.2014
Skills
- Goal-Oriented
- Effective negotiation
- Customer Acquisition
- Teamwork and Collaboration
- Cold-calling
- Team Leading
- Relationship Building
- Problem-Solving
- Sales strategy development
- Management Support
Accomplishments
- Supervised team of 50 staff members.
- Top 25 representative in the country for Google Fiber sales
- Sold more than $1,000,000 of revenue at Best Buy every year in the 7 years I was a sales rep
- Successfully helped and trained behind employees to achieve their weekly and monthly sales quota
Timeline
Direct Sales Representative
Google Fiber
05.2023 - Current
Sales Consultant - Tech
Best Buy
05.2021 - 05.2023
Sales Supervisor
Best Buy
05.2020 - 05.2021
Certified Samsung Advisor - Tech Sales
Best Buy
09.2015 - 05.2020
High School Diploma -
Holly Springs High School
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