Olivia Day
Sioux Falls,SD
Summary
Currently enrolled at STI. Seeking to leverage my expertise in Health Care to fill a Sonography position. A hard worker aiming to help achieve Sanford's goals and take on more responsibility as quickly as possible. Able to problem solve in high pressure environments. Dynamic customer support professional with a proven track record at World Market. Is SPI, CPR, and CNA certified. Demonstrated ability to communicate with volunteering through the Letter Project foundation. Along with prior leadership experience as a Marching Band section leader and member of the National Honors Society. Job shadowing experience in Radiology & Sonography for Dr. Ed Czarnecki at Sanford Health. Has done 16 hours of clinical at APOP, providing patient care, communicating and showing compassion.
Overview
1
1
year of professional experience
Work History
Customer Support
Bekah Vagenius
01.2023 - 08.2023
World Market
- Mentored new hires in mastering company policies, products, and services for optimal customer support.
- Analyzing situations and responding correctly to negative customers
- Engaging with customers, offering guidance, suggesting rewards
- Working cash register daily
- Maintaining clean and healthy working environment
Education
Associate of Science - Sonography
Southeast Technical College
Sioux Falls, SD01-2026
Skills
Hard Skills
- CNA certified
- SPI Certified
- CPR certified
- Understanding of multiple US machine models
- Customer service skills (POS)
- Job shadowing experience at Sanford
- Clinical experience through Avera
- Written Communication through emails & volunteering for Letter Project
Soft Skills
- Delivery of compassion and patient centered care
- Empathetic and supportive in-patient comforting
- Cross functional collaboration
- Meeting deadlines efficiently
- Quickly adaptable to new environment
- Professional in high stress situations
Timeline
Customer Support
Bekah Vagenius
01.2023 - 08.2023
Associate of Science - Sonography
Southeast Technical College
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