Olivia Decker
Birmingham,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Key Holder
Ampersandwiches
01.2022 - 09.2022
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
Western Union Agent Cashier
Winn Dixie Grocery
08.2019 - 05.2021
- Ensured compliance with company policies and federal regulations through diligent verification of customer identification and transaction documentation.
- Maintained proper cash handling procedures to minimize discrepancies, ensuring the accuracy of all transactions processed.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Ensured accuracy in ticket dispensing and money handling for smooth lottery operations.
Warehouse and Sales Associate
Southern Accents, A Gift Boutique
05.2018 - 01.2020
- Reduced order processing time through effective organization and prioritization of tasks.
- Optimized pricing strategies by analyzing market trends and competitor data.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Improved packaging efficiency by streamlining processes and implementing new techniques.
Education
Bachelor of Science - Genetic And Genomic Science
University of Alabama At Birmingham
Birmingham, AL04.2025
Associate of Arts -
Meridian Community College
Meridian, MS05.2022
High School Diploma -
The Ogburn School
03.2020
Skills
- Task Delegation
- Multitasking
- Data Entry
- Fast Learner
- Critical Thinking
- Computer Skills
- Social Media Savvy
- Team Collaboration
- Public Speaking
Research Experience
- Undergrad Researcher in Dr. Czaja, Wioletta May 2023- Present
Timeline
Key Holder
Ampersandwiches
01.2022 - 09.2022
Western Union Agent Cashier
Winn Dixie Grocery
08.2019 - 05.2021
Warehouse and Sales Associate
Southern Accents, A Gift Boutique
05.2018 - 01.2020
Bachelor of Science - Genetic And Genomic Science
University of Alabama At Birmingham
Associate of Arts -
Meridian Community College
High School Diploma -
The Ogburn School
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<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG