Olivia Deitz
Scottsdale,AZ
Summary
Experienced and dedicated professional with a diverse background in learning, teaching, leadership, team management, data analytics, customer service, and client relations. Proven track record of providing exceptional student support and fostering positive learning environments. Skilled in coordinating logistics, optimizing operations, and maintaining accurate records. Adaptable and quick to learn, staying updated on industry trends. Strong communication, organization, and problem-solving abilities. Committed to delivering high-quality, individualized and impactful education. Excited to embrace new cultures, promote student growth, and create engaging and supportive classrooms. Passionate about teaching and ready to contribute to the success of a teaching company in Spain!
Overview
4
4
years of professional experience
1
1
Certification
Work History
Solution Analyst
Deloitte
06.2022 - 04.2023
- Problem-Solving and Troubleshooting: Provided client support, resolved system malfunctions, and troubleshooted issues to ensure seamless operation.
- Adaptability and Learning Agility: Researched and adopted new technologies to enhance offerings and stay up-to-date with evolving industry trends. Implemented Strategies and increased employee work rate by 25%
- Project Planning and Organization: Defined project scopes, distributed tasks, and monitored performance to ensure successful project delivery.
Student Office Assistant
ASU Graduate College
10.2020 - 05.2022
- Customer Service and Communication: Provided excellent customer service by interacting with stakeholders through various channels, addressing inquiries promptly and professionally.
- Organization and Records Management: Proficiently maintained and updated office records, ensuring accurate and efficient organization.
- Event Coordination and Meeting Support: Skilled in organizing events and meetings with attention to detail for successful and productive gatherings.
- Collaboration and Teamwork: Demonstrated effective collaboration with different departments, fostering a cooperative work environment to achieve shared goals.
Area Manager Intern
Amazon
06.2021 - 08.2021
- Employee Relations and Team Management: Successfully managed a team of 100+ warehouse associates, establishing positive employee relations through effective communication and feedback.
- Conflict Resolution: Handled challenging situations and resolved conflicts among warehouse associates, promoting harmonious work environment.
- Operations Management: Optimized operational strategies for efficient workflow, timely order processing, and adherence to quality standards.
- Performance Evaluation and Feedback: Conducted regular performance evaluations, providing constructive feedback and implementing development plans to improve individual and team performance.
Supply Relations & Tax Record Coordinator,
Russell Fastening Industry
12.2018 - 07.2020
- Attention to Detail and Compliance: Demonstrated meticulous attention to detail in ensuring compliance with regulations, translating into creating organized and accurate lesson plans and materials for effective teaching.
- Marketing and Promotional Abilities: Successfully raised brand awareness through impactful marketing efforts and campaign launches. Utilize this skill to promote educational programs, engage students, and create a positive and
- Supply Chain Support and Relationship Building: Effectively managed logistics and maintained 25+ profitable relationships with customers and vendors. Transfer this skill to building positive relationships with students, parents, and colleagues, fostering a supportive and collaborative learning community.
Education
Bachelor of Science - Supply Chain Management
Arizona State University
Tempe05.2022
Skills
- Curriculum Development, Lesson Planning, Individualized Instruction
- Student & Employee Assessment and Evaluation
- Cultural Sensitivity, Multicultural Education
- Active Learning Strategies, Creative Teaching Approaches
- Effective Communication Skills, Interpersonal Skills
- Adaptability and Flexibility, Problem-Solving
- Assessment and Feedback Strategies
Certification
- Certified in Providing Child Care, 2018-Present
- Title 4 Liquor Law Training, Above Training - 2022-Present
- Boating Safety & Operating License - 2018-Present
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Elementary
Italian
Elementary
Timeline
Solution Analyst
Deloitte
06.2022 - 04.2023
Area Manager Intern
Amazon
06.2021 - 08.2021
Student Office Assistant
ASU Graduate College
10.2020 - 05.2022
Supply Relations & Tax Record Coordinator,
Russell Fastening Industry
12.2018 - 07.2020
Bachelor of Science - Supply Chain Management
Arizona State University
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