Olivia Detwiler
Post Falls,ID
Summary
Compassionate professional with a background in patient care and customer service. Skilled in effective communication and safety compliance, ensuring high-quality support in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Waitress
Cracker Barrell Old Country Store
Coeur d'Alene, Idaho
06.2026 - Current
- Provided friendly service to guests in fast-paced dining environment, enhancing overall dining experience.
- Accurately processed orders using computerized point-of-sale system.
- Coordinated with kitchen staff to ensure timely food and beverage delivery, maintaining service flow.
- Resolved customer inquiries and issues, contributing to increased satisfaction and repeat business.
Certified Nursing Assistant
Garden Place Senior Living
Post Falls, Idaho
02.2025 - 08.2025
- Monitored vital signs, reporting changes to nursing staff without delay.
- Responded promptly to call lights, addressing patient needs with urgency.
- Assisted residents with daily living activities and personal care needs to promote comfort and dignity.
- Documented resident care and observations accurately in electronic health records.
- Maintained cleanliness and safety standards in resident rooms and common areas to enhance resident well-being.
- Communicated effectively with families and healthcare team members to ensure continuity of care.
- Trained new staff on caregiving procedures and safety protocols to ensure consistent quality of care.
Office Assistant
Ironwood Christian Camp
Newberry Springs, California
05.2024 - 08.2024
- Greeted and directed visitors, creating a welcoming office environment.
- Oversaw front desk operations, managing phone calls and email communications with professionalism.
- Managed daily office tasks, ensuring smooth operations and efficiency.
- Processed communications promptly and accurately, maintaining professionalism.
- Organized filing systems, maintained records, and updated databases systematically.
- Performed clerical duties, including photocopying, faxing, and mailing efficiently.
- Monitored voicemail system, ensuring timely responses to incoming messages.
Gymnastics Coach
Momentum Sports and play
Coeur d'Alene, ID
03.2023 - 05.2024
- Instructed young athletes in gymnastics fundamentals and safety practices, fostering skill development and safety awareness.
- Provided feedback on technique, strategy, and performance during practices and competitions, enhancing athletes' competitive readiness.
- Supervised practice sessions to ensure compliance with safety protocols.
- Encouraged teamwork and sportsmanship among students during training activities.
- Assisted in maintaining gym equipment to uphold a safe training environment.
- Communicated with parents about student progress and program updates, strengthening parent-coach relationships.
Education
Bachelor of Science - Kinesiology
Maranatha Baptist University
Watertown, WI08-2026
Skills
- Customer service
- Order processing
- Effective communication
- Team collaboration
- Office administration
- Safety compliance
- Vital sign monitoring
- Patient care
Timeline
Waitress
Cracker Barrell Old Country Store
06.2026 - Current
Certified Nursing Assistant
Garden Place Senior Living
02.2025 - 08.2025
Office Assistant
Ironwood Christian Camp
05.2024 - 08.2024
Gymnastics Coach
Momentum Sports and play
03.2023 - 05.2024
Bachelor of Science - Kinesiology
Maranatha Baptist University