Olivia Dietrich
Calgary Sports and Entertainment Corp.
Calgary,AB
8
years of professional experience
Dynamic and multidisciplinary graduate with a passion for helping people. I have proven success within high-performance, high-volume, and fast-pacedd team environments. With over 10 years combined of customer service experience and professional-level dance, in addition to a Dean's List diploma, I am eager to use my strengths in a challenging role that fosters personal and professional growth
Work History
Server
2 Years 3 Months- Delivered exceptional service to daily guests, enhancing overall dining experience
- Consistently high-performing server
Performer and Brand Ambassador
6 Years 11 Months- Calgary Stampeders and Calgary Roughnecks Cheerleader – Responsible for learning choreography and performing at all Stampeders and Roughnecks home games
- Brand ambassador – responsible for selling tickets, interacting with fans, attending promotional and charity events, and being an ambassador for the Calgary Stampeders and the Calgary Roughnecks teams.
Bartender
3 Years 1 Month- Served food and drinks while ensuring excellent guest experiences.
- Crafted high quality cocktails
Shift leader
2 Years 2 Months- Shift leader – MOD, Responsible for labour targets, developing employees, and creating memorable guest experiences.
- Bartender and Server – Responsible for greeting and serving guests, providing menu and wine knowledge, making cocktails and impacting guest experiences at the bar.
Server
1 Year 3 Months- Delivered excellent customer service in fast-paced environment.
Education
Bachelor of Arts (B.A.) - Sociology, Psychology Minor
GPA: Dean's List 3.6 GPA
Professional Dance Program
Dance Diploma
High School Diploma
Skills
Hospitably professional
Interpersonal skills
Naturally self driven
Team collaborator
Empathy and compassion
Critical thinking
Timeline
Server
Porch Restaurant
05.2024 - CurrentRead More
Bartender
Cactus Club Cafe
01.2021 - 02.2024Read More
Shift leader
Earls Calgary Tin Palace
11.2019 - 01.2022Read More
Performer and Brand Ambassador
Calgary Sports and Entertainment Corp.
09.2019 - CurrentRead More
Server
Moxie's Grill and Bar
09.2018 - 12.2019Read More
Ernest Manning High School
High School Diploma
Read More
Harbour Dance Centre
Dance Diploma
Read More
The Source Dance Company
Professional Dance Program
Read More
University of Calgary
Bachelor of Arts (B.A.) from Sociology, Psychology Minor
Read More