Olivia DiNardo
Dix Hills,New York
Summary
Experienced professional with a strong background at Bunzl Retail, skilled in fostering and maintaining positive customer relationships to drive satisfaction. Proven success in managing multiple accounts and resolving discrepancies with exceptional problem-solving abilities. Proficient in Microsoft Excel and able to work efficiently both independently and as part of a collaborative team, enhancing customer satisfaction and streamlining operations
Overview
9
9
years of professional experience
Work History
National Account Coordinator
Bunzl Retail
03.2023 - Current
- Maintaining customer relationships and growth in profit
- Manage multiple accounts and assist with customer needs
- Served as the main point of contact for important national accounts, build strong relationships and guarantee customer satisfaction by being proactive in communicating and resolving issues
- Managed A/P and A/R processes with vendors and internal teams to resolve discrepancies and maintain strong vendor relationships
Medical Assistant Intern
Southside Family Vision
06.2022 - 12.2024
- Observed an optometrist while they completed eye examinations and gained knowledge about the various diagnosis and treatments with patients
- Assisted with administrative tasks, enhancing understanding of clinic operations and patient management
Customer Service Representative
Bunzl Retail
06.2022 - 02.2023
- Effectively handle and address customer issues, displaying problem-solving abilities and guaranteeing a satisfactory outcome
Intern Office Assistant
Frank G. Relf Architect, PC
Melville
01.2021 - 12.2021
- Schedule, set and confirm appointments, answer telephones, and emails
- Organized and maintained filing systems, ensuring easy access to important documents
Deckhand
Fire Island Water Taxi
05.2018 - 09.2021
- Responsible for collecting fares, assisting the captain, and ensuring the safety of the passengers
Server
Long Island Yacht Club
Babylon
06.2017 - 09.2017
- Food service at a Yacht Club
- Duties included familiarizing guests with menu and daily specials, accurately recording food and drink orders, running multi-course meals, and tallying bills
Cashier
Uncle Giuseppe's Marketplace
Melville
01.2016 - 01.2017
- Responsible for working the cash register and interacting with customers to collect payments, provide change, and a receipt for a customer's purchase
Education
Bachelor's Degree - Biological Sciences
Binghamton University
06.2022
High School -
Half Hollow Hills High School West
06.2018
Skills
- Ability to work both independently and collaboratively in a team environment
- Proficient in Microsoft Office Excel
- Proficient in Microsoft Office Word
- Proficient in Microsoft Office PowerPoint
Activities & Certifications
- American Red Cross Club- Binghamton University
- Adult, Child and Baby First Aid/CPR/AED Certification, American Red Cross, 09/01/24
- Basic Life Support Certification, American Red Cross, 09/01/24
- Binghamton University Girl Gains Club- Female empowerment exercise club
Timeline
National Account Coordinator
Bunzl Retail
03.2023 - Current
Medical Assistant Intern
Southside Family Vision
06.2022 - 12.2024
Customer Service Representative
Bunzl Retail
06.2022 - 02.2023
Intern Office Assistant
Frank G. Relf Architect, PC
01.2021 - 12.2021
Deckhand
Fire Island Water Taxi
05.2018 - 09.2021
Server
Long Island Yacht Club
06.2017 - 09.2017
Cashier
Uncle Giuseppe's Marketplace
01.2016 - 01.2017
Bachelor's Degree - Biological Sciences
Binghamton University
High School -
Half Hollow Hills High School West
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