Olivia Donnelly
Charlotte,NC
Summary
Proven ability to thrive in high-pressure environments, as demonstrated at Fat Cat Burgers And Bakery, where I excelled in customer service and multitasking. Skilled in both team collaboration and maintaining cleanliness, I consistently ensured positive guest experiences and upheld safety standards, showcasing strong leadership and adaptability.
Overview
2
2
years of professional experience
Work History
Waitress
Fat Cat Burgers And Bakery
Charlotte, NC
08.2023 - 12.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Would also do dishes and run food when needed.
Camp Counselor
South Park Swim And Tennis Club
Charlotte, NC
06.2022 - 07.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
- Made food for the kids in the camp, and cleaned up afterwards.
Education
Myers Park High School
Charlotte, NCSkills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cleanliness
- Handling Complaints
- Menu Recommendations
- Food Running
- Table Bussing
- Table setting knowledge
- Warm and Friendly
- Adaptable and Flexible
- High Energy and Stamina
- Courteous Phone Demeanor
Timeline
Waitress
Fat Cat Burgers And Bakery
08.2023 - 12.2023
Camp Counselor
South Park Swim And Tennis Club
06.2022 - 07.2022
Myers Park High School