Olivia Drake
Leland,NC
Summary
- Built strong customer relationships resulting in repeat business
- Assisted customers efficiently in a fast-paced environment
- Received positive customer feedback or compliments
- Helped increase sales through product recommendations
- Demonstrated reliability, punctuality, and professionalism in a clinic-based environment
- Successfully performed services in a fast-paced student salon setting
- Received positive feedback from instructors and clients for technique and customer service
Overview
7
7
years of professional experience
Work History
Tanning Consultant
Suntancity
Wilmington, NC
03.2025 - Current
- Provided personalized consultations to help clients select appropriate tanning services, products, and memberships based on skin type and goals
- Educated customers on proper tanning techniques, skin care, and safety guidelines to ensure a positive and responsible tanning experience
- Promoted and sold tanning packages, lotions, and retail products while meeting sales goals
- Maintained cleanliness and sanitation of tanning equipment and salon areas in compliance with health and safety standards
Bank Teller
University credit union
Orono, ME
01.2023 - 09.2024
- Processed daily financial transactions accurately, including deposits, withdrawals, transfers, loan payments, and check cashing
- Provided exceptional customer service by assisting clients with account inquiries, problem resolution, and banking product information
- Maintained strict confidentiality and adhered to bank policies, security procedures, and regulatory compliance standards
- Balanced cash drawers daily and ensured accuracy in all transactions
- Identified customer needs and referred appropriate banking products and services to support branch goals
Server
High Tide Seafood Bar and Grill
Brewer, ME
05.2019 - 05.2022
- Took accurate food and beverage orders and delivered meals promptly while ensuring presentation and quality
- Demonstrated detailed knowledge of seafood menu items, ingredients, and daily specials to answer questions and make recommendations
- Managed multiple tables efficiently while maintaining a positive and professional demeanor
- Handled cash and credit card transactions accurately and balanced receipts at the end of shifts
- Collaborated with kitchen and support staff to ensure timely service and guest satisfaction
- Maintained cleanliness and organization of dining areas in compliance with health and safety standards
Education
High school diploma - undefined
Bangor High School
Bangor, ME01.2026
Skills
- Customer service
- Organizational skills
- Cleaning
- Product knowledge
- Meeting sales goals
- Cash handling & POS system
- Communication Skills
- Client consultations
- Understanding hair types & textures
- Recommending styles & service
- Active listening
- Cash Handling
- Time management
- Multitasking
- Attention to detail
- Creativity
- Team collaboration
- Problem-solving
- Fast-paced environment experience
Timeline
Tanning Consultant
Suntancity
03.2025 - Current
Bank Teller
University credit union
01.2023 - 09.2024
Server
High Tide Seafood Bar and Grill
05.2019 - 05.2022
High school diploma - undefined
Bangor High School