Olivia Dyer

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Tips certified for special events such as weddings.

• Welcomed and greeted guests before presenting special menu items to clients.
• Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
• Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
• Trained new employees to ensure meeting the establishments standards.
• Completed weekly payroll for all employees.
• Logged establishments monthly revenues.