Olivia Evans
Operations Coordinator
Denver,CO
Summary
Experienced in broadcast operations, scheduling optimization, and workflow management within the media and entertainment industry. Proven track record of enhancing scheduling efficiencies, minimizing on-air discrepancies, and driving operational improvements, leading to a 30% increase in scheduling accuracy. Adept at leveraging data insights to streamline workflows, enhance cross-team collaboration, and improve resource allocation to ensure seamless 24/7 content distribution.
Overview
5
5
years of professional experience
1
1
Certification
Work History
On-Air Scheduling Coordinator
NBCUniversal
05.2022 - Current
- Currently receiving mentorship from Product Managers in AI Enterprise and Content Supply Chain, fostering accelerated skill advancement.
- Drove operational improvements, achieving a 30% increase in scheduling accuracy.
- Managed workflows to streamline broadcast operations and reduced last-minute scheduling conflicts by 70%.
- Worked on 15+ scheduling networks, optimizing on-air workflows and improved resource allocation for continuous content distribution.
- Detected trends and recommended process optimizations resulting in 99% efficiency.
- Standardized monitoring and control systems to align scheduling procedures across distribution, product, and programming teams.
- Designed SOPs and comprehensive training programs, expediting onboarding efficiency by 30% and enhancing team productivity.
Operations Analyst
Slalom LLC.
12.2021 - 09.2022
- This position required me to work directly under and be a voice for the Senior Director of the Custom Application Development team.
- This includes monitoring a team of 70 people and collaborating with other teams on pipeline intake, HR analyst, drafting emails/reports/presentations, and various projects.
- Led process improvements and data analysis, increasing operational efficiency by 55% through enhanced workflow automation and resource allocation.
- Developed KPI dashboards using Power BI, Salesforce, and Excel, improving project tracking accuracy by 67% and accelerating data-driven decision-making.
- Facilitated weekly operations meetings with 70+ stakeholders, documenting 100% of action items and ensuring 95% task completion rate on project deliverables.
Team Leader
EchoX
01.2021 - 05.2021
- Company Overview: B2B/B2C video card company.
- Directed global growth project for EchoX.
- Designed strategy for entering Germany and Switzerland, ensuring task alignment with client goals.
- Performed economic and cultural analysis to enhance recommendations.
- Presented expansion plan to stakeholders, adapting strategies to pandemic-driven market shifts.
Marketing Internship
ISK Biosciences
05.2020 - 08.2020
- Designed and implemented Power BI dashboards to track marketing and distribution performance, enabling data-driven decision-making.
- Conducted competitor analysis to reassess marketing and distribution strategies, identifying opportunities for efficiency improvements.
- Assisted in the development of visual and analytical reports, translating complex data into actionable insights for key stakeholders.
- Introduced Power BI to enhance data organization and visualization, improving reporting clarity for international teams.
Education
Bachelor of Science - Business Administration
John Carroll University
Cleveland, OH05.2021
Skills
TLL
Webscheduler
OTTO
Wide Orbit
Streetlite
Trello
Lucid
Power BI
Excel
Adaptability in high-pressure environments
Agile/ Scrum Methodology
Broadcast scheduling software
Cross-functional coordination
Detail-Oriented
Jira
Operational precision
Process improvement / SOP creation
Product lifecycle support
Salesforce
Snowflake
SQL
Stakeholder communication
OfficeVibe
Panjiva Pure Intel
Import Genius
Certification
Harvard Business School Online, Data Science Principles
Technical Skills
TLL, Webscheduler (Peacock/DEN/EC), OTTO, Wide Orbit (Network/Traffic), Streetlite, Trello, Lucid, Power BI, Salesforce, Excel, OfficeVibe, Panjiva Pure Intel, Import Genius
Timeline
On-Air Scheduling Coordinator
NBCUniversal
05.2022 - Current
Operations Analyst
Slalom LLC.
12.2021 - 09.2022
Team Leader
EchoX
01.2021 - 05.2021
Marketing Internship
ISK Biosciences
05.2020 - 08.2020
Bachelor of Science - Business Administration
John Carroll University