Olivia Evans
Everdry Waterproofing Of Greater Indiana
INDIANAPOLIS,IN
5
years of professional experience
Detail-oriented Customer Service and Quality Assurance Professional experienced in team collaboration and maintaining high service standards. Achieved exceptional customer experiences and sales results through effective rapport-building and objection handling. Focused on enhancing customer satisfaction and driving business growth.
Work History
Sales Canvasser
3 Months- Engaged potential customers through door-to-door outreach, effectively communicating service benefits.
- Scheduled follow-up appointments to maintain customer relationships and enhance conversion rates.
- Adapted quickly to changing customer preferences, ensuring a personalized sales approach for each interaction.
Package Handler
11 Months- Communicated with supervisors about delays or other issues with shipments.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Operated material handling equipment to efficiently sort and route packages.
Customer Service Professional
4 Months- Provided exceptional customer support by addressing inquiries and resolving issues efficiently.
- Educated customers on various tax services, promoting compliance and maximizing potential refunds.
- Assisted clients in navigating tax preparation processes, ensuring clarity and understanding of requirements.
Education
High School Diploma
- Academic Honors Diploma
- 4.2 GPA
- Graduated 1 full year early
Skills
Objection handling
Persuasion techniques
Building rapport
Payment reconciliation
Quality assurance
Team collaboration
Payment processing
Warehouse safety
OSHA compliant
Timeline
Sales Canvasser
Everdry Waterproofing Of Greater Indiana
06.2024 - 09.2024Read More
Package Handler
Federal Express
02.2022 - 01.2023Read More
Customer Service Professional
H & R Block Tax Group
01.2020 - 05.2020Read More
Ben Davis High School
High School Diploma
Read More