Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olivia Fields

McDonough,GA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Security Analyst position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Associate

Costco
10.2023 - Current
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Utilized customer feedback to improve product offerings.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Shift Manager

Dominoes Pizza
12.2021 - 05.2022
  • Trained and mentored new employees to maximize team performance.
  • Excelled in every store position and regularly backed up front-line staff.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.

Shift Manager

Culver's Restaurant
07.2018 - 07.2021
  • Trained and mentored new employees to maximize team performance.
  • Excelled in every store position and regularly backed up front-line staff.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Kept employees operating productively and working on task to meet business and customer needs.

Education

Bachelor of Science -

Georgia Southern University
Statesboro, GA

Skills

  • Cash Handling
  • Workplace Safety
  • Sales Techniques
  • Customer Engagement
  • Preparing reports
  • Production Support
  • Management Support
  • Policy Implementation
  • Application security
  • Access Control
  • Incident Response
  • Risk Assessment
  • Decision-Making

Certification

Google Cybersecurity Professional Cetficate

Timeline

Associate

Costco
10.2023 - Current

Shift Manager

Dominoes Pizza
12.2021 - 05.2022

Shift Manager

Culver's Restaurant
07.2018 - 07.2021

Bachelor of Science -

Georgia Southern University

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Olivia Fields