OLIVIA FIGUEROA

• Field organizer for Mayor Eddie Moran's Campaign
• Transition team
• Inaugural Team
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Implemented new working processes to deliver multiple improvements.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Identified community organizations and leaders to establish and nurture relationships to help build awareness and win reforms for public.
• Canvassed areas to increase support and raise funds.
• Recruited and managed volunteer teams.
• Transcribed data and organized spreadsheets to record pledges, phone calls and canvassing.
• Led staff development meetings to organize volunteers and members toward unified goals.

• Field organizer for State Representative Manny Guzman
• Trained effective social change leaders to run strategic campaigns by organizing news conferences, building strong coalitions and generating grassroots support.
• Canvassed
• Phone Banking
• VAN
• Checked on fellow volunteers at polling sites
• Canvassed areas to increase support and raise funds.
• Interviewed members of specific populations to understand and document issues.
• Identified community organizations and leaders to establish and nurture relationships to help build awareness and win reforms for public.

• Identify volunteers and supporters
• Utilized digital tools and data analytics
• Recruit, managed, and trained volunteers
• Contacted, persuaded, registered and mobilized voters.

• Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
• Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
• Worked with clients to provide competitive commercial banking solutions and retail financing plans.
• Accepted and processed account payments.
• Worked with clients and finance companies to find optimal solutions for financing.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Collaborated with team members to achieve target results.

• Created Excel Spreadsheets for each precinct
• Date Entry
• Canvassing
• Phone Banking

• Sorted, organized and maintained files.
• Provided clerical support, addressing routine and special requirements.
• Answered and transferred incoming telephone calls, taking messages for various staff members.
• Distributed office supplies and files for staff.
• Executed record filing system to improve document organization and management.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Managed relational database to store information for reference, reporting and analysis.

• Assisted established management staff with operational oversight, business development and process improvement strategies.
• Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
• Conceptualized innovative sales solutions to increase company revenue.
• Acted with integrity, honesty and knowledge to promote culture of company.
• Handled day-to-day customer or client questions via telephone or email.
• Described product to customers and accurately explained details and care of merchandise.
• Used company reports to analyze sales, gross profit and inventory activities.
• Gained knowledge of company policies, protocols and processes.

• Analyzed problematic areas to provide recommendations and solutions.
• Improved performance, hiring practices and management systems to facilitate success of client's organization.
• Collaborated with teams to define, strategize and implement marketing and web strategies.
• Created and developed detailed work plans to meet business priorities and deadlines.
• Supported clients with business analysis, documentation and data modeling.
• Criticized and commented on political issues in public media forums to highlight policies and sway opinion.
• Offered strategic recommendations for updates to institutional programs and policies, factoring in current political climate and trends.

-Member of the National Society of Leadership & Success

-Member of the Women on The Verge of Excellence (W.A.V.E)

-Member of the Latinx board at Kutztown Univeristy

-President of OWLS Club at Kutztown University

-Vice President of Chi Upsilon Sigma

-Sister of Chi Upsilon Sigma National Latin Sorority Incorporated