Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Garrett

Greenville,SC

Summary

21 year-old single mom graduated high school in 2021 spent most of my time working customer service and thoroughly enjoy face-to-face interactions. I’m an animal lover and a people person. I love being able to solve problems and give people the best quality service they can get.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Dexter Axle
Greer, South Carolina
08.2022 - 06.2024
  • Help customer sales upfront help customer sales over the phone help pull parts from the warehouse
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Provided accurate information about products and services to customers.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Developed positive relationships with customers through friendly interactions.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Provided exceptional customer service to ensure customer satisfaction.

Technician

Express oil, change, tire engineers
Greenville , SC
05.2020 - 08.2021

Technician

Discount Tire
Greenville
12.2019 - 04.2020

Education

High School Diploma -

Eastside High School
Taylors, SC
06-2021

Skills

  • Customer service
  • Microsoft Excel
  • Phone call assistance in operations
  • Knowledge on automobile and trailer parts
  • Intermediate technology skills

Timeline

Customer Service Representative

Dexter Axle
08.2022 - 06.2024

Technician

Express oil, change, tire engineers
05.2020 - 08.2021

Technician

Discount Tire
12.2019 - 04.2020

High School Diploma -

Eastside High School
Olivia Garrett