Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Olivia Garza

San Antonio,TX

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

HEB Grocery Store
San Antonio, TX
03.2023 - 05.2024
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Used suggestive selling techniques to promote add-on sales.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Followed company security procedures for handling large sums of money.
  • Issued receipts, refunds, credits or change due to customers.

Education

High School Diploma -

St.Phillips
San Antonio, TX
05-2025

Skills

  • Decision-Making
  • Communication
  • Organizational Skills
  • Calm Under Pressure
  • Friendly, Positive Attitude
  • Cultural Awareness
  • Self-Directed
  • Cash Handling
  • Customer Assistance
  • Customer Service
  • Customer service excellence
  • Cleaning and sanitizing
  • Product Knowledge
  • Credit and cash transactions
  • Basic Math Competence
  • Reliability and punctuality
  • Problem-Solving
  • Multitasking
  • Honest and Dependable

Affiliations

  • On my free time I enjoy going on walks, for runs as well. To stay active
  • I enjoy physical fitness, working out here at home
  • Going to church on Sundays with family

Certification

At HEB I did receive at certificate for Community Service award. For my accomplishment and Because people matter at HEB, I was nominated for this recognition

References

References available upon request.

Timeline

Cashier

HEB Grocery Store
03.2023 - 05.2024

High School Diploma -

St.Phillips

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Olivia Garza