Olivia Giuliani
Palm Beach Gardens,FL
Summary
Dynamic professional with a background in legal and educational settings, notably at the Law Office of Cindy Crawford. Excelled in customer relationship management and organizational efficiency, enhancing client satisfaction and streamlining case management. Demonstrated a strong work ethic and team collaboration, significantly contributing to workplace productivity and client service excellence.
Overview
4
4
years of professional experience
Work History
Law Office Assistant
Law Office of Cindy Crawford
06.2024 - Current
- Maintained confidentiality of sensitive information, adhering to strict ethical guidelines and professional standards.
- Managed incoming calls and inquiries, directing callers to appropriate personnel or resources.
- Provided exceptional customer service to clients during in-person visits or phone consultations, promoting a positive image of the firm.
- Coordinated scheduling and appointments, ensuring punctual attendance at important meetings and court dates.
- Enhanced client satisfaction by efficiently managing and organizing case files.
After-School Counselor
Tallahassee Classical School
01.2023 - Current
- Organized fun and educational activities to enhance students'' creative thinking and problem-solving skills.
- Monitored children's activities to verify safety and wellbeing.
- Implemented daily routines and activities to stimulate and engage children.
- Collaborated with school faculty to develop enrichment opportunities for students, supporting their academic growth and social skills.
- Provided support and guidance to children in conflict resolution.
Server
Stadium Bar and Grill
05.2022 - 11.2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Criminal Law Intern
State Attorney's Office of West Palm Beach
06.2021 - 04.2022
- Expanded knowledge of criminal law practice areas by attending seminars, workshops, and continuing legal education courses under attorney guidance.
- Developed strong working knowledge of federal and state criminal laws through hands-on experience and ongoing education opportunities.
- Organized legal filing system to maximize efficiency.
- Sorted legal documents, filing and case materials in clear, orderly systems.
Education
Bachelor of Science - Criminology
Florida State University
Tallahassee, FL05-2025
Skills
- Writing and editing
- Customer relationship management
- Organizational efficiency
- Administrative support
- Strong work ethic
- Team collaboration
Timeline
Law Office Assistant
Law Office of Cindy Crawford
06.2024 - Current
After-School Counselor
Tallahassee Classical School
01.2023 - Current
Server
Stadium Bar and Grill
05.2022 - 11.2023
Criminal Law Intern
State Attorney's Office of West Palm Beach
06.2021 - 04.2022
Bachelor of Science - Criminology
Florida State University
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