Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
OLIVIA GUNTER

OLIVIA GUNTER

Montgomery

Summary

Dedicated customer service professional with extensive experience in the Automotive industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success, specializing in quality, speed, and process optimization. Articulate, energetic, and results-oriented individual with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Service Advisor

Capitol Chevrolet Of Montgomery
03.2025 - Current
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.

Internal Service Advisor

Capitol Chevrolet Of Montgomery
04.2024 - Current
  • Served as a trusted advisor to both internal team members and external clients
  • Managed workflow to ensure timely completion of service requests
  • Conducted comprehensive vehicle inspections and provided accurate estimates for necessary repairs or maintenance.
  • Maintained detailed records of services performed, ensuring accuracy for billing purposes and future reference.

Cashier

Capitol Chevrolet Of Montgomery
03.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Accounting Clerk

Capitol Chevrolet Of Montgomery
05.2021 - Current


  • Managed accounts payable and receivables and payroll.
  • Input high volume of monthly invoices with consistent accuracy.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.

Cashier

Bruster's
05.2019 - 08.2020
  • Restocked, arranged and organized merchandise
  • Operated cash register to record all transactions accurately and efficiently.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Operated cash register for cash and credit card transactions.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Education

High School Diploma -

Prattville High School
Prattville, AL
05.2020

General Undergraduate Studies

University of Alabama
Birmingham, AL
01.2020

Skills

  • Customer Service
  • POS Systems
  • Microsoft Word
  • Excel
  • Organized
  • Team orientated
  • CDK

Certification

  • Concussion Certified- 2019
  • CPR Certified- 2017
  • Baptist Hospital Summer Teen Volunteer Program- 2019- 41.25 hours

Timeline

Service Advisor

Capitol Chevrolet Of Montgomery
03.2025 - Current

Internal Service Advisor

Capitol Chevrolet Of Montgomery
04.2024 - Current

Cashier

Capitol Chevrolet Of Montgomery
03.2023 - Current

Accounting Clerk

Capitol Chevrolet Of Montgomery
05.2021 - Current

Cashier

Bruster's
05.2019 - 08.2020

General Undergraduate Studies

University of Alabama

High School Diploma -

Prattville High School

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