Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Olivia Hackett

Willimantic,CT

Summary

I am a freshman at the University of Connecticut studying Human Development and Family Studies. I am on the track to apply for the NEAG program at UConn. I have a deep love for early childhood education and will want that to be my concentration. I am interested in jobs that will elevate my knowledge in the field while also gaining experience. I am a punctual and honest worker with a solid background in customer service. I leave customers satisfied with exceptional service. I use slow periods effectively to stay on top of daily chores while pursuing opportunities to help the team improve service and reduce waste.

Overview

2
2
years of professional experience

Work History

Cashier Manager

Bob's Windham IGA
01.2022 - Current
  • Mentored team members to enhance professional development and accountability in workplace.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Promoted a safe working environment with thorough adherence to company policies and safety protocols.
  • Established team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.

Volunteer

GROW Windham
09.2021 - 12.2021
  • Assisted in maintaining plants by watering them and pulling weeds.
  • Helped uproot trees that were dying.
  • Assisted in running a welcome event.

Education

No Degree - Human Development And Family Studies

University of Connecticut
Storrs, CT
05.2027

High School Diploma -

Edwin O. Smith High School
Storrs, CT
06.2023

Skills

  • Cash handling expertise
  • Issue Resolution
  • Task Delegation
  • Employee Training
  • Time Management
  • Safety Procedures
  • Workplace Safety
  • Attention to Detail
  • Computer Skills
  • Store Opening and Closing

Accomplishments

  • Treasurer of my high school FFA (Future Farmers of America) chapter
  • Social Media Manager for my high school Human Rights Club
  • A current member of UFE (Uconn Future Educators)

Timeline

Cashier Manager

Bob's Windham IGA
01.2022 - Current

Volunteer

GROW Windham
09.2021 - 12.2021

No Degree - Human Development And Family Studies

University of Connecticut

High School Diploma -

Edwin O. Smith High School

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Olivia Hackett