Olivia Hand
Brooksville,Florida
Summary
People oriented and enthusiastic with some Customer Service experience, Having learned how to focus on satisfaction, problem-solving, and assisting my peers. Supporting company values and will prioritize the needs of customers. With communication and relationship skills, hopeful to become a part of a welcoming team.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
The Locomo
Spring Hill, Florida
07.2024 - Current
- Greeted customers and helped them with their needs.
- Resolved customer complaints quickly and kindly.
- Inform customers about our current and future events within the establishment.
- Ensure that customers know the policies and rules of the establishment.
- Assisted coworkers with understanding tasks if they were confused.
- Learned to put in extra effort to ensure each customer is happy with their service.
Figure Skating Coaches Assistant
Locomo Skating Academy
Spring Hill, Florida
03.2021 - 02.2024
- Learned to have better patience when dealing with customers of all ages.
- Performed in-depth training for my peers.
- Provided problem-solving experience within the workplace.
Education
High School Diploma -
Weeki Wachee High School
Weeki Wachee, FL06-2024
Skills
- Stress Tolerance
- Teamwork
- Communication
- Active Listening
- Flexibility
- Creativity
- Conflict resolution
- Time Management
Accomplishments
- Ended my current education with honors, proving that I am able to apply myself.
- Collaborated with and created a great environment with my peers in my previous job.
Affiliations
- I balance my current work schedule while ensuring that I have time to tend to my hobbies; the gym and reading, as well as using free time to do volunteer work for my prior employers.
References
References available upon request.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balanceQuote
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Timeline
Customer Service Cashier
The Locomo
07.2024 - Current
Figure Skating Coaches Assistant
Locomo Skating Academy
03.2021 - 02.2024
High School Diploma -
Weeki Wachee High School
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