Olivia Haro
Fort Myers,US
Summary
Proven caregiver and efficient package scanner, adept in multitasking and data entry, enhanced youth participation in pro-social activities by 20% at Peggy Sue Personal Care. Excelled in building trust with clients and streamlining workflow at Brooks Brothers Factory Outlet, showcasing adaptability and a keen attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Auto Collision Repair Temporary
Distinct Auto Collision
03.2024 - 08.2024
- Established goals for courses with organized outlines and detailed lessons.
- Assisted in training new estimators, sharing industry knowledge and best practices to optimize team performance.
- Improved customer satisfaction by providing accurate and timely collision repair estimates.
- Delivered exceptional customer service by addressing client inquiries promptly and professionally.
- Minimized downtime by coordinating with technicians and parts suppliers for efficient scheduling of repairs.
- Served as effective liaison between clients, insurance companies, technicians, parts suppliers, and management throughout repair process.
- Developed strong relationships with local auto parts suppliers for expedited delivery and cost-effective pricing.
- Managed Approximately 20 calls, text, emails per day.
Project Assistant - Remote
Political Surveyor
03.2020 - 12.2020
- Provided exceptional support to project leads through daily communication, follow-up on action items, and proactive problem-solving.
- Demonstrated adaptability and flexibility in adjusting to shifting priorities or changes in project scope, contributing positively to team's overall success.
- Monitored and reported on project risks and proposed solutions.
- Handled administrative duties, filing, and errands.
- Ensured consistent application of company policies, procedures, templates, tools throughout each stage of project lifecycle.
- Supported project leads in achieving milestones through diligent tracking of timelines and deliverables.
- Monitored project progress, identified risks and took corrective action as needed.
Receptionist
Habitat for Humanity Volunteer
08.2019 - 10.2019
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Private Duty Caregiver
Peggy Sue Personal Care
10.2016 - 02.2019
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Increased youth participation in pro-social activities by % through collaboration with 0 -6-grade students.
- Collaborated with Office of early childcare to achieve results.
- Worked with 10 customers to understand needs and provide excellent service.
- Documented data and completed accurate updates to case records.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
- Interviewed individuals and families to assess needs and provide informational resources.
- Identified issues, analyzed information and provided solutions to problems.
- Assisted disabled clients to support independence and well-being.
- Maintained a clean, organized, and hazard-free environment to ensure client safety at home.
- Utilized adaptive equipment to facilitate safe transfers and mobility for clients with physical limitations.
- Advocated for client''s needs and preferences during healthcare team meetings or family discussions to ensure their voices were heard and respected.
- Conducted comprehensive assessments of clients'' physical abilities, mental status, personal preferences, goals, and available resources in order to provide optimal care solutions.
- Assisted clients with daily living activities such as grooming, bathing, dressing, and feeding for increased comfort and independence.
- Built strong relationships with clients to deliver emotional support and companionship.
Package Scanner/ Temporary
Brooks Brothers Factory Outlet
06.2015 - 08.2015
- Streamlined package processing workflow with consistent and accurate barcode scanning techniques.
- Enhanced package tracking accuracy through diligent scanning and data entry of shipment information.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Inspected items for defects and damage.
- Labeled containers, container tags or products.
- Managed over 150 packages per day
Education
Some College (No Degree) - Surgical Technology
Fayetteville Technical Community College
Fayetteville, NCSkills
- Payment Processing
- Expense Tracking
- Time Management
- Multitasking
- Adaptability and Flexibility
- Data Entry
- Organizational Skills
- Adaptability
- Attention to Detail
- Computer Knowledge
- Auto Body Repair Techniques
- Shop Safety Practices
- Collision Repair Estimating
- Problem-solving abilities
Certification
Bj Bonilla Co worker from Home Health PDN: 7737493607
Manuel Binker Auto collision: 2398958512
Abel Flores Brooks Brothers: 9104891535
Timeline
Auto Collision Repair Temporary
Distinct Auto Collision
03.2024 - 08.2024
Project Assistant - Remote
Political Surveyor
03.2020 - 12.2020
Receptionist
Habitat for Humanity Volunteer
08.2019 - 10.2019
Private Duty Caregiver
Peggy Sue Personal Care
10.2016 - 02.2019
Package Scanner/ Temporary
Brooks Brothers Factory Outlet
06.2015 - 08.2015
Some College (No Degree) - Surgical Technology
Fayetteville Technical Community College
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