Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Olivia Hearth

Sparta,MI

Summary

Responsible Cashier/Server proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

4
4
years of professional experience

Work History

Cashier, Baker, Stocker

Tom's Hometown Bakery
03.2020 - 05.2022
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions and provided detailed product information.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier & Server

Amway Grand Plaza
05.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Used POS system to enter orders, process payments and issue receipts.

Education

High School Diploma -

Kent City High School
Kent City, MI
05.2022

General Education Classes

Grand Rapids Community College
Grand Rapids, MI

BBA - Business

Grand Valley State University
Allendale, MI
04.2025

Skills

  • Food & Beverage
  • Corporate Finance
  • SAP Systems
  • Excel Spreadsheets
  • POS Systems Operations
  • Customer Transactions
  • Work Task Prioritization
  • Work Ethic
  • Cash Drawer Management
  • Order Taking
  • Hospitality and Accommodation

References

Tom Penland

Owner of Tom's Hometown Bakery 

1(616)481-3042


Jenifer Cutter

Regional General Manager of AHC Hospitality 

jcutter@ahchospitality.com / 1(616) 776-3283


Timeline

Cashier & Server

Amway Grand Plaza
05.2022 - Current

Cashier, Baker, Stocker

Tom's Hometown Bakery
03.2020 - 05.2022

High School Diploma -

Kent City High School

General Education Classes

Grand Rapids Community College

BBA - Business

Grand Valley State University

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Olivia Hearth