Hi, I’m
Olivia Henderson
Hospitality Worker
Dallas,TX
Summary
Dynamic and driven hospitality worker with extensive experience in the service industry. Excelled in building loyal customer bases through exceptional customer service and strong multilingual communication skills. Proven track record in mentoring new staff, enhancing team productivity. Skilled in cash handling and maintaining a flexible schedule, demonstrating skills crucial for success.
Overview
4
years of professional experience
Work History
Harwood - Tedeseo
Bottle Service/Cocktail Waitress
2023.07 - Current (1 year & 2 months)
Job overview
- Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
- Contributed to team success by assisting fellow staff members during busy periods, promoting a supportive work environment.
Harwood - Tequila Social
Server/Trainer
2023.07 - Current (1 year & 2 months)
Job overview
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Harwood - Harwood Arms
Server
2023.07 - Current (1 year & 2 months)
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Darden Restaurant Group
Server/Bartender/Trainer
2020.09 - 2022.09 (2 years)
Job overview
- Served food and beverages promptly with focused attention to customer needs.
Education
ICSV , Vienna, Austria
High School Diploma
Nelson University , Waxahachie, TX
Bachelors In Psychology
Skills
Multilingual (Fluent in 3, Good in 1)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
German
Native or Bilingual
ASL
Professional Working
Timeline
Bottle Service/Cocktail Waitress
Harwood - Tedeseo
2023.07 - Current (1 year & 2 months)
Server/Trainer
Harwood - Tequila Social
2023.07 - Current (1 year & 2 months)
Server
Harwood - Harwood Arms
2023.07 - Current (1 year & 2 months)
Server/Bartender/Trainer
Darden Restaurant Group
2020.09 - 2022.09 (2 years)
ICSV
High School Diploma
Nelson University
Bachelors In Psychology
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