Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Olivia Henderson

Bowling Green,KY

Summary

Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Bartending has allowed me to get my way through school! It has taught me a lot more than just how to make a drink. I would really like to use my degree, I am just having a hard time getting started!

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Bartender

White Squirrel Brewery
Bowling Green, Kentucky
08.2023 - Current
  • Mixed drinks and cocktails according to standard recipes and customer preferences.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Assisted customers with drink selection and provided excellent service.
  • Processed cash and card transactions accurately at the register.
  • Engaged with customers to create a welcoming atmosphere in the bar area.
  • Greeted customers and provided excellent customer service.

Bartender Shift Manager

Finishline Sports Bar
Bowling Green, KY
08.2019 - 08.2023
  • Supervised bar operations and ensured compliance with health and safety standards.
  • Managed staff schedules and delegated tasks for efficient shift coverage.
  • Trained new bartenders on drink recipes and customer service techniques.
  • Developed drink specials and promotions to enhance customer experience.
  • Provided exceptional customer service by addressing customer complaints promptly and efficiently.

Education

Bachelor of Arts - Psychology

Western Kentucky University
Bowling Green, KY
08.2019 - 08.2023

Skills

  • Customer engagement
  • Conflict resolution
  • Time management
  • Creative problem solving
  • Multitasking ability
  • Organizational growth
  • Anticipating guest needs
  • Alcohol awareness
  • Patience and tolerance
  • Highly reliable

References

References available upon request.

Timeline

Bartender

White Squirrel Brewery
08.2023 - Current

Bartender Shift Manager

Finishline Sports Bar
08.2019 - 08.2023

Bachelor of Arts - Psychology

Western Kentucky University
08.2019 - 08.2023

Similar Profiles

CREATE PROFILE