Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Hernandez

Denver,CO

Summary

Proven track record of enhancing customer satisfaction and improving delivery efficiency at Pedigo Logistics LLC, showcasing exceptional time management and customer service skills. Adapted care strategies to meet changing needs at Alpine Homecare, demonstrating dependability and a positive attitude. Achieved a seamless blend of hard and soft skills, leading to significant performance improvements without exceeding a single numerical percentage.

Overview

9
9
years of professional experience

Work History

Delivery Driver

Pedigo Logistics LLC
04.2021 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Home Health Aide

Alpine Homecare
02.2015 - 04.2021
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.

Education

GED -

North High School
Denver, CO
06.2014

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Dependable and reliable
  • Time Management
  • Attention to Detail

Timeline

Delivery Driver

Pedigo Logistics LLC
04.2021 - Current

Home Health Aide

Alpine Homecare
02.2015 - 04.2021

GED -

North High School

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Olivia Hernandez