Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Olivia Herron

Kingsport,TN

Summary

Customer-oriented sales professional with 3 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

PetSmart
Kingsport, TN
01.2022 - Current
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Demonstrated product features to align with customer needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained the health and wellbeing of all animals in store's care. As well as providing correct information on care to pet parents.

Front Desk Receptionist

Kingsport Aquatic Center
Kingsport, TN
04.2021 - 01.2022
  • Assisted with scheduling appointments for clients and visitors.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages. As well as providing general information and answering inquiries.
  • Explained policies and procedures to visitors.

Education

High School Diploma -

Dobyns Bennett
Kingsport, TN
05-2022

Skills

  • Time Management Skills
  • Staff Training
  • Money Handling
  • Product Knowledge
  • Customer Relations

Certification

  • OSHA Certified
  • Red Cross Certified

Affiliations

  • Trombone section leader in Dobyns Bennett Band
  • Volunteer work with Kitchen of Hope

Timeline

Cashier

PetSmart
01.2022 - Current

Front Desk Receptionist

Kingsport Aquatic Center
04.2021 - 01.2022

High School Diploma -

Dobyns Bennett

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Olivia Herron