Professional Summary
Overview
Work History
Education
Skills
Timeline

Olivia Horsch

The Arc of the Capital Area
Austin,TX
6
years of professional experience

Dedicated case manager with expertise in developing individualized service plans and advocating for client rights. Proven ability to monitor client progress and implement effective documentation processes, ensuring compliance and optimal care delivery.

Work History

Case Manager

3 Years 11 Months
The Arc of the Capital Area | 09.2022 - Current
  • Developed individualized service plans for clients to enhance support and resource access.
  • Monitored client progress, adjusting care plans based on evolving needs and feedback.
  • Advocated for client rights, ensuring compliance with regulatory standards and promoting self-advocacy.
  • Trained new staff on case management protocols, fostering consistency in service delivery.
  • Implemented efficient documentation processes to streamline reporting and case tracking systems.

Registered Behavior Technician

1 Year 8 Months
Action Behavior Centers | 10.2020 - 06.2022
  • Conducted direct one-on-one therapy sessions, reinforcing learned skills through applied behavior analysis techniques.
  • Implemented individualized treatment plans to improve behavioral outcomes for clients.
  • Collaborated with interdisciplinary teams to assess client progress and adapt strategies.
  • Monitored client behavior and documented data to track progress and inform future interventions.
  • Engaged clients in therapeutic activities that promote social skills and emotional regulation.
  • Communicated effectively with families regarding client progress and behavioral strategies at home.
  • Participated in regular team meetings to discuss case updates and share best practices for care delivery.

Education

Bachelor of Arts - Psychology

Texas State University | San Marcos, TX | 12-2019

Skills

Case management
Case coordination
Documentation
Client advocacy
Service planning
Problem-solving
Time management
Relationship building
Conflict resolution

Timeline

Case Manager

The Arc of the Capital Area
09.2022 - CurrentRead More

Registered Behavior Technician

Action Behavior Centers
10.2020 - 06.2022Read More

Texas State University

Bachelor of Arts from Psychology
Read More
Olivia Horsch