Olivia Howe
DeWitt,MI
Summary
Proactive Restaurant Hostess and Server with strong multitasking skills and experience in high-pressure environments. Expertise in guest relations, cash handling, and maintaining organized work areas. Known for quick learning, team collaboration, and delivering exceptional customer service.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess and Server
Bostons Pizza
06.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Team Member
Menchie's Frozen Yogurt
09.2022 - 04.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Managed cash transactions with accuracy to ensure customer satisfaction.
Education
No Degree - Sociology
Lansing Community College
Lansing, MI06.2026
High School Diploma -
Dewitt High School
DeWitt, MI06.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Cash Handling
- Table Bussing
- Guest Relations
- Payment Processing
- Handling Complaints
Timeline
Restaurant Hostess and Server
Bostons Pizza
06.2023 - Current
Team Member
Menchie's Frozen Yogurt
09.2022 - 04.2023
No Degree - Sociology
Lansing Community College
High School Diploma -
Dewitt High School
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