Olivia Jackson
Westville,NJ
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Trump National Golf Club Philadelphia
Pine Hill, NJ
06.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
Johnny Longhots
Woodbury, NJ
07.2020 - 04.2023
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Bachelor of Science - Nursing
Alvernia University
Reading, PA05-2026
High School Diploma -
Deptford Township High School
Deptford, NJ06-2022
Skills
- Guest Engagement
- Order Management
- Table Setting
- Professional Appearance
- Order Accuracy
- Quality Control
- Relationship Management
- Strong Work Ethic
References
References available upon request.
Timeline
Server
Trump National Golf Club Philadelphia
06.2023 - Current
Server
Johnny Longhots
07.2020 - 04.2023
Bachelor of Science - Nursing
Alvernia University
High School Diploma -
Deptford Township High School
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