Olivia Jenkins
Tutwiler,MS
Summary
Caring and dependable professional with a passion for helping others grow and succeed. My background as an ophthalmic assistant has given me experience supporting patients with patience, empathy, and clear communication. I’ve also served in administrative roles, including as a church secretary, where I built trusting relationships and kept families and teams organized. I’m excited to bring my compassion and dedication to supporting children and families as a Behavioral Technician.
Overview
9
9
years of professional experience
Work History
Ophthalmic Assistant
Cooper Pang Eye Clinic
11.2021 - Current
- Administered eye medications for dilation and treatment.
- Maintained compliance with HIPAA regulations regarding patient privacy while handling sensitive medical information daily.
- Supported ophthalmologists during surgical procedures by preparing patients for surgery, sterilizing instruments, and passing required tools efficiently.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
Secretary
Episcopal Church of the Advent
06.2016 - 01.2022
- Created weekly bulletins and monthly newsletters.
- Made deposits and kept record of donations in Microsoft excel.
- Maintained communication with parishioners and staff about services and church events.
Office Staff
Luckett Pump and Well Service
Dublin, MS
05.2018 - 11.2018
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Coordinated and scheduled meetings and appointments.
- Purchased and maintained office supplies.
- Various other office tasks like filing, faxing, billing, etc.
Education
- General Studies
Holmes Community College
Grenada, MSSkills
- Patient care
- HIPAA compliance
- Appointment scheduling
- Insurance verification
- Scribing
- Chart documentation
- Patient education
- Attention to detail
- Time management
- Multitasking
- Reliability
- Excellent communication
- Team collaboration
- Task prioritization
- Clinical documentation
- Time management abilities
Timeline
Ophthalmic Assistant
Cooper Pang Eye Clinic
11.2021 - Current
Office Staff
Luckett Pump and Well Service
05.2018 - 11.2018
Secretary
Episcopal Church of the Advent
06.2016 - 01.2022
- General Studies
Holmes Community College