Olivia Johnson
LA
Summary
Dynamic professional with a proven track record in high-volume environments, such as Locals Bar & Grill. Excelled in customer service and cocktail crafting, enhancing customer satisfaction. Demonstrates strong multitasking abilities and an engaging personality, fostering team cohesion and driving sales. Skilled in inventory management and alcohol awareness, committed to excellence and efficiency.
Overview
4
4
years of professional experience
Work History
Bartender
Locals Bar & Grill
08.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Dental Assistant
La Dental Clinic
11.2021 - 06.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Cashier
John's Grocery & Hardware
04.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Certification of Dental Assisting
Delta College
Baton Rouge, LA 11-2021
High School Diploma -
Springfield Prep
Springfield, LA 12-2018
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Customer service expertise
- Memory retention
- Hospitality service expertise
- Service-oriented mindset
- Alcohol awareness
- Team training and development
- Inventory
- Sales expertise
- Classic cocktails
- Changing beer kegs
Timeline
Bartender
Locals Bar & Grill
08.2023 - Current
Dental Assistant
La Dental Clinic
11.2021 - 06.2023
Cashier
John's Grocery & Hardware
04.2021 - 11.2021
No Degree - Certification of Dental Assisting
Delta College
High School Diploma -
Springfield Prep
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