Summary
Overview
Work History
Education
Skills
Timeline
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OLIVIA JORDAN

DENTON,TX

Summary

Reliable medical office professional offers many years of experience working in busy settings with high patient volumes.

Compassionate recent graduate possessing calm and detail-oriented care.

Overview

5
5
years of professional experience

Work History

MEDICAL RECEPTIONIST

Minor Emergency Of Denton
DENTON, TEXAS
12.2021 - Current
  • Answered phones promptly and directed calls appropriately.
  • Greeted and checked in patients, updating patient information in computer system.
  • Processed patient payments and scanned identification and insurance cards.
  • Protected patients by observing strict HIPAA guidelines.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Verified insurance coverage for appointments and collected co-payments as required.

PATIENT REPRESENTATIVE

CareNow Urgent Care
DENTON, TX
12.2019 - 12.2021
  • Greeted visitors and answered phones in a professional manner.
  • Verified insurance eligibility for services rendered to ensure accurate billing procedures.
  • Conducted follow-up calls to check on the status of discharged patients.
  • Provided customer service to patients by answering questions and addressing complaints.
  • Assisted patients in scheduling appointments, verifying insurance coverage, and completing paperwork.

Education

LICENSED VOCATIONAL NURSING - Practical Nursing

NORTH CENTRAL TEXAS COLLEGE
Gainesville, TX
08-2024

Skills

  • Patient Education
  • Direct Patient Care
  • HIPAA Compliance
  • Medical Terminology
  • Payment Collection
  • Compassionate Care
  • Clinical Documentation
  • Insurance Verificatoin
  • Medical Billing

Timeline

MEDICAL RECEPTIONIST

Minor Emergency Of Denton
12.2021 - Current

PATIENT REPRESENTATIVE

CareNow Urgent Care
12.2019 - 12.2021

LICENSED VOCATIONAL NURSING - Practical Nursing

NORTH CENTRAL TEXAS COLLEGE

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OLIVIA JORDAN