OLIVIA JORDAN
DENTON,TX
Summary
Reliable medical office professional offers many years of experience working in busy settings with high patient volumes.
Compassionate recent graduate possessing calm and detail-oriented care.
Overview
5
5
years of professional experience
Work History
MEDICAL RECEPTIONIST
Minor Emergency Of Denton
DENTON, TEXAS
12.2021 - Current
- Answered phones promptly and directed calls appropriately.
- Greeted and checked in patients, updating patient information in computer system.
- Processed patient payments and scanned identification and insurance cards.
- Protected patients by observing strict HIPAA guidelines.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Verified insurance coverage for appointments and collected co-payments as required.
PATIENT REPRESENTATIVE
CareNow Urgent Care
DENTON, TX
12.2019 - 12.2021
- Greeted visitors and answered phones in a professional manner.
- Verified insurance eligibility for services rendered to ensure accurate billing procedures.
- Conducted follow-up calls to check on the status of discharged patients.
- Provided customer service to patients by answering questions and addressing complaints.
- Assisted patients in scheduling appointments, verifying insurance coverage, and completing paperwork.
Education
LICENSED VOCATIONAL NURSING - Practical Nursing
NORTH CENTRAL TEXAS COLLEGE
Gainesville, TX08-2024
Skills
- Patient Education
- Direct Patient Care
- HIPAA Compliance
- Medical Terminology
- Payment Collection
- Compassionate Care
- Clinical Documentation
- Insurance Verificatoin
- Medical Billing
Timeline
MEDICAL RECEPTIONIST
Minor Emergency Of Denton
12.2021 - Current
PATIENT REPRESENTATIVE
CareNow Urgent Care
12.2019 - 12.2021
LICENSED VOCATIONAL NURSING - Practical Nursing
NORTH CENTRAL TEXAS COLLEGE