Olivia J. Pitts
15 Sampson Avenue, Braintree,MA
Summary
Highly motivated and compassionate healthcare worker and caretaker with over 4 years of experience of providing direct patient care in an inpatient psychiatric eating disorder hospital. A versatile background with babysitting, afterschool tutoring program, and working as a barista. Specializing working closely with families, children, and patients to create a safe environment. Earned a Bachelor's degree in Psychology with a minor in Criminal Justice at Curry College graduating Cum Lade. Completing prerequisite courses while pursuing admissions to a nursing program.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Mental Health Counselor
Walden Behavioral Care
Dedham, MA
06.2022 - Current
- Assists patients with meal coaching and support in the dining room, while getting them to their recovery goals
- Use de-escalation tactics to support patients during emotional distress, trauma responses, and crisis situations
- Conduct check ins with patients, daily vitals, weigh ins, room checks, behavioral monitoring etc.
- Works directly with nurses for 24/7 care to provide proper patient safety and care
- Promote patient safety while maintaining a proper therapeutic environment
Unit Coordinator
Walden Behavioral Care
Dedham, MA
03.2023 - Current
- Coordinating patient admission and discharges
- Handling and managing medical records
- Adhering to HIPPA regulations to provide patient privacy rights
- Communicates effectively with patients treatment teams to transfer important information
Babysitter
Local Families
Braintree, MA
03.2017 - 05.2023
- Provide long-term care to children ranging infancy to almost eight years old
- Managing their daily routine, while incorporating meal preparation and developmental activities such as school work
- Support emotional regulation and age appropriate learning (TV shows and books)
- Build communication with families while gaining trust and support in a safe environment
Barista, Register Clerk
Marylou’s
Holbrook, MA
09.2018 - 05.2022
- Strengthened time management and problem solving skills, using critical thinking
- Managed cash and credit transactions, while effectively engaging with customers
- Developed multi-tasking skills in a stressful, face pace environment, requiring speed and patience
- Used leadership skills to train new staff and guide store through difficult times
After-School Tutor
Georgetown Homes After School Program
Hyde Park, MA
09.2021 - 12.2021
- Supported children in different areas of academic development in grades 1st – 8th
- Assisted students with classroom assignments such as math, reading comprehension, and grammar
- Monitored behavior and development of children with specific progress notes
- Worked with educators to create supportive learning environment
Education
No Degree - Health Sciences (Nursing Prerequisite Courses)
Quincy College
Quincy, MA05-2026
Bachelor of Arts Degree - Psychology, Criminal Justice
Curry College
Milton, MA05-2023
Skills
- De-escalation skills
- Critical Thinking
- Trauma-Informed Care
- Emotional Support & Patient Advocacy
Certification
- CPR/First Aid Certification, American Red Cross May 2026
- Certified Preschool Teacher Aid May 2019-Present
- Restraint Training Certification June 2022- Present
- Psychiatric Emergencies, Suicide Prevention, De-Escalation and Incident Reporting at MN Sep 2025
- WBC Anorexia 101 June 2025
- Harassment in the Workplace April 2025
- HIPPA Basics July 2024
Timeline
Unit Coordinator
Walden Behavioral Care
03.2023 - Current
Clinical Mental Health Counselor
Walden Behavioral Care
06.2022 - Current
After-School Tutor
Georgetown Homes After School Program
09.2021 - 12.2021
Barista, Register Clerk
Marylou’s
09.2018 - 05.2022
Babysitter
Local Families
03.2017 - 05.2023
No Degree - Health Sciences (Nursing Prerequisite Courses)
Quincy College
Bachelor of Arts Degree - Psychology, Criminal Justice
Curry College
VOLUNTEER, ACTIVITIES, HONORS, , ETC.
- Curry College Honors Fall 2019 and Fall 2020, Spring 2021, Fall 2021, Spring 2022, Fall 2022, Spring 2023
- Cume Lade awarded June 2023
- Quincy College Honors Fall 2024, Spring 2026