Summary
Overview
Work History
Education
Skills
Relevant Course Work
Timeline
Generic

Olivia J. Soper

Oshkosh

Summary

Recent college graduate who has a proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.

Overview

2
2
years of professional experience

Work History

Bartender

Kelly's Bar
10.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Marketing Intern

Clearwater Harbor
06.2024 - 09.2024
  • Assisted in creating written, video, and image content for marketing channels.
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.

Waitress

Clearwater Harbor
05.2023 - 09.2024
  • Engaged with customers, taking food and drink orders, and recommending signature cocktails or specials. Demonstrated knowledge of various types of spirits, beers, and wines. Managed cash handling and accurately recorded sales transactions using the point of sale (POS) system.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

Bachelor of Business Administration - Management

University of Wisconsin - Oshkosh
05-2025

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Slides), Data Analysis (Excel, Google Sheets)
  • Communication (written and verbal), problem-solving, team collaboration, adaptability, leadership, interpersonal skills, and networking skills
  • Customer service
  • Highly reliable

Relevant Course Work

Global Management, MHR 375 Fall 2023

  • Collaborated with students from several nations to create a business report for the start-up, My Better Batch. We worked together to use our cultural differences and backgrounds to our advantage and produce a high-quality report.

Benefits Administration, MHR 387 Spring 2025

  • Gained practical knowledge in healthcare benefits, insurance policies, and employee eligibility processes.

Strategic Management, MHR 455 Spring 2025

  • Studied core principles of strategic planning, organizational decision-making, and operational efficiency.





Timeline

Bartender

Kelly's Bar
10.2024 - Current

Marketing Intern

Clearwater Harbor
06.2024 - 09.2024

Waitress

Clearwater Harbor
05.2023 - 09.2024

Bachelor of Business Administration - Management

University of Wisconsin - Oshkosh

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