Olivia Kirsch

Reference: Mike Wooldridge (206) 446-5645

• Enhanced customer satisfaction by creating unique and visually appealing craft cocktails.
• Collaborated with management to develop seasonal cocktail menus, driving increased sales and customer interest.
• Trained new bartenders in mixology techniques, product knowledge, and customer service standards, improving overall team performance.
• Maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
• Established rapport with clientele by offering personalized recommendations based on individual tastes and preferences.

Reference: Randy Holquin (425) 557-9068

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.