Summary
Overview
Work History
Skills
Timeline
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Sophia Kloeber

Key West,FL

Summary

Friendly Bartender with exceptional Bartending and Serving Skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Committed to enhancing guest satisfaction.

Overview

18
18
years of professional experience

Work History

Craft Cocktail Bartender

Nobel House Hotels and Resorts/ Cafe Marquesa
10.2024 - Current
  • Crafted unique cocktail recipes, enhancing guest experience and driving repeat patronage.
  • Provided exceptional customer service, ensuring timely order delivery and satisfaction.
  • Maintained bar inventory, tracking supplies to minimize waste and optimize stock levels.
  • Operated POS system efficiently, processing transactions accurately and swiftly.
  • Collaborated with culinary team to create seasonal drink menus that complemented food offerings.
  • Trained new staff on cocktail preparation techniques and bar procedures for consistency.
  • Maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
  • Stayed current on industry trends and emerging mixology techniques to maintain cutting-edge skills as a Craft Cocktail Bartender.
  • Established rapport with clientele by offering personalized recommendations based on individual tastes and preferences.
  • Enhanced customer satisfaction by creating unique and visually appealing craft cocktails.

Owner/Operator

Off the Hook Bar and Grill Key West
11.2013 - 04.2024
  • Developed and implemented operational procedures to enhance customer service efficiency.
  • Trained and mentored staff on food safety standards and service protocols.
  • Managed inventory control systems to optimize stock levels and reduce waste.
  • Coordinated marketing initiatives to increase local engagement and brand visibility.
  • Analyzed financial reports to drive cost-effective decision-making processes.
  • Cultivated vendor relationships to secure favorable terms and high-quality supplies.
  • Led staff meetings to foster communication, teamwork, and continuous improvement practices.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Trained and motivated employees to perform daily business functions.
  • Oversaw daily operations, ensuring compliance with health regulations and quality standards.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.

Bartender

The Stoned Crab
09.2011 - 07.2013

Bartender

Frans Pub
03.2008 - 09.2011

Bartender

Skills

  • Speed and efficiency
  • Cleanliness and sanitation
  • Order taking
  • Classic cocktails
  • Drink presentation
  • Recipe creation
  • Flavor profiling
  • Alcohol safety
  • Fast learner
  • Friendly and outgoing
  • Teamwork and professionalism
  • Honest and dependable

Timeline

Craft Cocktail Bartender

Nobel House Hotels and Resorts/ Cafe Marquesa
10.2024 - Current

Owner/Operator

Off the Hook Bar and Grill Key West
11.2013 - 04.2024

Bartender

The Stoned Crab
09.2011 - 07.2013

Bartender

Frans Pub
03.2008 - 09.2011
Sophia Kloeber