Olivia Klumpp
Ishpeming,Michigan
Summary
Ambitious Senior at Northern Michigan University pursuing a career in Speech-Language Pathology, demonstrating a strong commitment to academic excellence and professional development. Proven abilities in communication and patient engagement, reinforced by rigorous coursework and hands-on experience. Eager to leverage diverse skills and a strong work ethic to contribute effectively in clinical settings.
Overview
3
3
years of professional experience
Work History
Merchandise Associate
TjMaxx
Marquette, Michigan
08.2023 - Current
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Adhered strictly to safety regulations when handling hazardous materials such as cleaning supplies or chemicals.
- Printed labels and tags for for-sale merchandise.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Performed regular price checks to identify discrepancies between shelf tags and computerized systems.
- Offered customers carry-out service at completion of transaction.
- Conducted price checks for special orders or discounts as requested by customers.
- Greeted customers promptly and responded to questions.
- Answered customer questions and provided store information.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Intern
Westwood High School
Ishpeming, Michigan
08.2021 - 05.2022
- I worked on helping children in the Head Start class learn.
- Played with the children, and made sure they were safe.
- Prepared for class activities.
Education
Bachelor of Science - Speech-Language Pathology
Northern Michigan University
Marquette, MI12-2025
High School Diploma -
Westwood High School
Ishpeming, MI05-2022
Skills
- Store recovery
- Merchandise lookup
- Retail experience
- Hospitality and accommodation
- Medical communication
- Empathic communication
- Record keeping
- Customer service
- Multitasking and organization
- Verbal and written communication
- Time management
- Attention to detail
- Problem-solving
Languages
American Sign Language
Limited
Spanish
Elementary
Timeline
Merchandise Associate
TjMaxx
08.2023 - Current
Intern
Westwood High School
08.2021 - 05.2022
Bachelor of Science - Speech-Language Pathology
Northern Michigan University
High School Diploma -
Westwood High School
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