Olivia Koke
Hazelwood
Summary
Developed exceptional customer service skills in fast-paced environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.
Overview
2
2
years of professional experience
Work History
Waitress & Cook
Luthern Senior Services
10.2023 - 01.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with customers or during busy shifts.
Waitress
Lake St. Charles Retirement Community
01.2023 - 07.2023
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
- Trained new staff on dietary guidelines and kitchen procedures, elevating team competency levels.
- Enhanced team morale by fostering collaborative work environment, leading to improved productivity.
Education
Bachelor - Accounting
University of Missouri - St. Louis
05-2028
High School Diploma -
Orchard Farm High School
12.2024
Skills
- Customer service
- Strong multitasking
- Relationship building
- Team collaboration
- Attention to detail
- Hospitality service expertise
- Handling complaints
- Experience with Zoom & Canvas
Timeline
Waitress & Cook
Luthern Senior Services
10.2023 - 01.2025
Waitress
Lake St. Charles Retirement Community
01.2023 - 07.2023
High School Diploma -
Orchard Farm High School
Bachelor - Accounting
University of Missouri - St. Louis
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