Olivia Kreger

• Maintained files and filing, keeping sensitive information confidential.
• Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
• Provided administrative support to management staff, including scheduling meetings and appointments, preparing

agendas, taking minutes, and maintaining records.

• Compiled and entered data into various databases to ensure accuracy and completeness.

• Greeted customers warmly and offered assistance.
• Helped customers find and select products.
• Kept work area clean, organized and free of clutter at all times.
• Assisted customers with product selection to ensure customer satisfaction.
• Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
• Tagged new merchandise for sale and updated signs.
• Followed checklist to complete retail store opening and closing activities.
• Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices.