Olivia Krupp
Homestead,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. With a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Sonny's BBQ
Florida City, FL
07.2021 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Crew Member
Chipotle
Homestead, FL
05.2021 - 07.2021
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Upheld high standards of productivity and quality in operations.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
South Dade Senior High School
Homestead, FL06-2023
Skills
- Strong customer service
- Effective Communication
- Adaptability
- Written Communication
- Microsoft Office
Certification
- CPR Certified
- EKG Certified
Timeline
Server
Sonny's BBQ
07.2021 - Current
Crew Member
Chipotle
05.2021 - 07.2021
High School Diploma -
South Dade Senior High School
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