Olivia Larson
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Shampoo Assistant
Tricoci Salon
07.2023 - 08.2024
- Stocked shelves and merchandise and kept tidy appearance of salon.
- Consistently received positive feedback from clients for outstanding service quality and attentiveness.
- Assisted stylists in preparing clients for various treatments, ensuring a smooth workflow.
- Maintained a clean and organized work area, contributing to a positive salon environment.
- Educated clients on proper hair care techniques, promoting healthier locks and repeat business.
- Enhanced customer satisfaction by providing thorough hair washes and scalp massages.
- Assisted in maintaining salon's schedule.
- Contributed to salon revenue growth through upselling of additional services during shampoo appointments.
- Kept salon sanitary and stocked by filling shampoo bottles, folding towels, disinfecting used equipment and sweeping floors.
Crew Member
Crumbl Cookies
08.2022 - 01.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Intern
Lake Geneva Laundry Cleaners
11.2021 - 02.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Sorted and organized files, spreadsheets, and reports.
Crew Member
Hot Fast Pizza
08.2021 - 02.2022
- Took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
Associate of Applied Science - Cosmetology
Paul Mitchell The School
Chicago, IL07.2025
High School Diploma -
Wheaton Academy
06.2024
Skills
- Multitasking
- Cleanliness standards
- Cross-selling services
- Customer Service
- Organizational Skills
- Task Prioritization
- Schedule Management
- Professionalism
Timeline
Shampoo Assistant
Tricoci Salon
07.2023 - 08.2024
Crew Member
Crumbl Cookies
08.2022 - 01.2023
Intern
Lake Geneva Laundry Cleaners
11.2021 - 02.2022
Crew Member
Hot Fast Pizza
08.2021 - 02.2022
Associate of Applied Science - Cosmetology
Paul Mitchell The School
High School Diploma -
Wheaton Academy
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