Olivia Lease
Dagsboro,DE
Summary
Personable and dedicated job seeker committed to delivering excellence in all facets of customer service and administrative support. Looking for an entry-level position to grow my career.
Overview
9
9
years of professional experience
Work History
Server
Fagers Island
11.2016 - 08.2023
- Handled cash transactions accurately, contributing to balanced financial reports.
- Enhanced customer satisfaction by quickly attending to their needs and providing excellent personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality under heavy time restraints.
- Supported colleagues during peak hours, maintained professional working relationships with colleagues, customers, and vendors.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Recently led team in the use of company's new POS system, and built team spirit by helping others become comfortable with the latest technology.
Server
Dead Freddie's Island Grill
08.2023 - 12.2023
- Handled cash and credit transactions accurately
- Built and maintained customer relationships
- Maintain a high level of energy and enthusiasm for prompt customer service.
- Addressed customer complaints or concerns professionally, ensuring quick resolution and maintaining positive relationships.
Retail Sales Associate
Fenwick Float-ors
04.2015 - 09.2016
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Handled Cash and Card Transactions Properly
- Greeted customers and helped with product questions, selections, and purchases while increasing sales revenues
Accounting Office Assistant
Taylor Marine Center
03.2015 - 11.2015
- Enhanced financial accuracy by streamlining accounting processes and implementing effective procedures.
- Reduced errors in financial reporting by maintaining organized documentation
Education
High School Diploma -
Indian River High School
Dagsboro, DE05.2019
Skills
- Guest/Customer Engagement
- Time Management
- Active Listening
- Adaptability
- Organization
- Problem Solving
- Communication
- Teamwork
Timeline
Server
Dead Freddie's Island Grill
08.2023 - 12.2023
Server
Fagers Island
11.2016 - 08.2023
Retail Sales Associate
Fenwick Float-ors
04.2015 - 09.2016
Accounting Office Assistant
Taylor Marine Center
03.2015 - 11.2015
High School Diploma -
Indian River High School
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