Olivia Leiter
Ithaca,MI
Summary
Dynamic and highly reliable professional with extensive experience at North Star Golf Course, excelling in customer service and multitasking. Proven track record in enhancing drink menus and training staff, fostering a team-oriented environment. Committed to maintaining high standards of quality and safety, ensuring exceptional customer satisfaction during peak service times.
Overview
8
8
years of professional experience
Work History
Bartender
North Star Golf Course
Ithaca, MI
04.2019 - Current
- Prepared and served beverages in a fast-paced environment, ensuring quality and customer satisfaction.
- Managed bar inventory, tracking supplies to maintain optimal levels for service.
- Developed cocktail recipes, enhancing the drink menu with unique offerings.
- Trained new bartenders on operational procedures and customer service standards.
- Engaged with customers to build rapport and foster repeat business through exceptional service.
- Served high customer volumes during special events, nights, and weekends.
Kitchen Manager
Pins Bar and Grille
Ithaca, MI
10.2018 - Current
- Maintained high standards of food safety and sanitation practices consistently.
- Supported inventory management by tracking stock levels and ordering supplies as needed.
- Trained new kitchen staff on procedures, equipment usage, and safety protocols.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Daycare Assistant
Little Jackets Daycare
Ithaca, MI
08.2017 - 03.2020
- Assisted in developing and implementing age-appropriate learning activities for children.
- Supported daily operations by maintaining a safe and clean environment for children.
- Facilitated communication between parents and staff to address children's needs effectively.
- Monitored children's behavior, providing guidance and support to encourage positive interactions.
Education
Ithaca Public Schools
Ithaca, MI05.2018
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
Timeline
Bartender
North Star Golf Course
04.2019 - Current
Kitchen Manager
Pins Bar and Grille
10.2018 - Current
Daycare Assistant
Little Jackets Daycare
08.2017 - 03.2020
Ithaca Public Schools