Olivia Lopez
Winter Park,FL
Overview
3
3
years of professional experience
Work History
Barista
Craft and Common
Lake Mary, FL
03.2026 - Current
- Crafted high-quality beverages using espresso machines and manual brewing techniques.
- Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.
- Maintained cleanliness and organization of workstations and dining areas to enhance efficiency.
Billing Administrator
Contemporary Women’s Care
Winter Park, FL
03.2025 - Current
- Managed a high volume of incoming calls, ensuring prompt and efficient handling of inquiries
- Process adjustments, credits, refunds, and billing corrections as required
- Maintain and update customer billing records, including payment terms, contact details, and account status
- Efficient in reviewing EOB/ERA information
- Monitor accounts receivable, track outstanding invoices, and follow up on overdue payments
Server
Orange County Brewers
Orlando, FL
03.2024 - Current
- Harnessed the ability to multitask in very difficult situations; while still getting the work done
- In charge of overall upkeep with the restaurant
Assistant Manager
Double O’s Coffee
Orlando, FL
02.2023 - 12.2023
- Handled the major components of managerial work; scheduling, delegation and organization of the workplace
- Mastered the ability to use computer software and balance that with in-person tasks needing to be met.
- Interviewed, hired and trained new staff
Education
Bachelor's Degree - Clinical Psychology
University of Central Florida
Orlando, FL07.2026
Skills
- Organized and detail-oriented
- Ability to work very well as a team
- Proficient in many different POS systems
- Excellent Communication
LANGUAGES
Intermediate in Spanish
Timeline
Barista
Craft and Common
03.2026 - Current
Billing Administrator
Contemporary Women’s Care
03.2025 - Current
Server
Orange County Brewers
03.2024 - Current
Assistant Manager
Double O’s Coffee
02.2023 - 12.2023
Bachelor's Degree - Clinical Psychology
University of Central Florida