Olivia Maldonado
Flagler Beach
Summary
Dynamic and highly dependable professional with extensive experience in customer service, excelling in customer satisfaction and sales. Proven ability to enhance team performance and streamline inventory management. Committed to service excellence and continuous learning, with a strong focus on fostering customer loyalty and optimizing product availability.
Overview
8
8
years of professional experience
Work History
Bakery Clerk
Publix
Palm Coast, FL
08.2022 - Current
- Coordinated with team members to ensure a clean and organized bakery environment.
- Supported customer decision-making through expert product guidance and commitment to service excellence.
- Oversaw safe operation of bakery equipment to maintain adherence to health regulations and safety protocols.
- Monitored and restocked shelves to maintain optimal product availability for customer satisfaction.
Bakery Clerk
Giant Food Stores
Purcellville, VA
03.2020 - 06.2022
- Coordinated with team members to ensure a clean and organized bakery environment.
- Supported customer decision-making through expert product guidance and commitment to service excellence.
- Oversaw safe operation of bakery equipment to uphold health regulations and maintain safety standards.
- Managed inventory monitoring and shelf replenishment to support customer satisfaction and accessibility.
- Managed helping train new associates.
- Assisted in managerial tasks while being trained in management.
Sales Associate
USPS
Leesburg, VA
11.2017 - 12.2018
- Developed and nurtured customer connections to support loyalty and encourage repeat transactions.
- Refined inventory management systems to maintain optimal stock levels and mitigate discrepancies.
- Developed and implemented training programs for new sales associates to strengthen product knowledge and team effectiveness.
- Conducted comprehensive analysis of sales data to inform strategic decisions regarding product placements and promotional strategies.
- Supported customer needs by coordinating packaging and shipping of merchandise.
Education
High School Diploma -
Loudoun Valley High School
Purcellville, VA06.2016
Skills
Costumer satisfaction
Costumers service
Sales
Multitasking
Team Player
Fast Learmer
Highly Dependable
Strives to learn new and exciting things
Things I can bring to the company:
My excellent customer service skills and experience.
My drive to learn new things, my desire to grow in customer service and the skincare industry.
My desire for growth.
My ability to work in a fast-paced/multitasking environment.
My dependability.
Interest in career development.
Additional Information
I've been working for Bakery grocery stores for a few years now, but I have discovered my desire for the skincare sales industry. I want to learn to help people look and feel their best. I want to assist and help customers find the best products for their needs and help the company be the best. Hand and Stone was highly recommended to me by a co-worker who works for the company, and has strongly encouraged my desire for working for the company.
Timeline
Bakery Clerk
Publix
08.2022 - Current
Bakery Clerk
Giant Food Stores
03.2020 - 06.2022
Sales Associate
USPS
11.2017 - 12.2018
High School Diploma -
Loudoun Valley High School