Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Mangiaracina

Massapequa Park,NY

Summary

Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Charred Brick Oven
05.2023 - Current
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Babysitting

Families In My Neighborhood
10.2019 - 05.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Monitored children's play activities to verify safety.
  • Encouraged children to be understanding and patient with others.

Cashier

Keyfood Supermarket
08.2020 - 08.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Welcomed customers and helped determine their needs.

Education

Bachelor of Arts - Communication Studies

SUNY College At Cortland
Cortland, NY
05.2025

High School Diploma -

Farmingdale High School
Farmingdale, NY
06.2021

Skills

  • Enter Orders
  • Customer Loyalty
  • Menu Presentation
  • Seating and Accommodations
  • Waiting Tables
  • Refunds and Exchanges
  • Coin and Currency Counting
  • Bagging and Packaging
  • Restocking
  • Cash Drawer Management

Timeline

Restaurant Hostess

Charred Brick Oven
05.2023 - Current

Cashier

Keyfood Supermarket
08.2020 - 08.2021

Babysitting

Families In My Neighborhood
10.2019 - 05.2023

Bachelor of Arts - Communication Studies

SUNY College At Cortland

High School Diploma -

Farmingdale High School

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Olivia Mangiaracina