Olivia Marquez
Austin,TX
Summary
Event Planning Manager with 9+ years at Hyatt Hotels, experienced in leading large-scale corporate and social events, managing big budgets, and consistently exceeding client satisfaction goals. Recognized for sustainable event solutions, strong team leadership, and achieving Hyatt brand certifications.
Overview
11
11
years of professional experience
Work History
Event Planning Manager
Hyatt Regency Lost Pines
Lost Pines, TX
01.2023 - Current
- Lead and execute corporate, social, and special events, ensuring smooth logistics and high client satisfaction.
- Manage event budgets and collaborate with departments to meet client expectations.
- Achieved consistently high scores in guest satisfaction surveys (Medallia).
- Led the Events team to achieve Together by Hyatt certification, enhancing brand consistency and client trust across all event experiences.
- Leader of the Quarter Q1 2025
Event Planning Manager
Miraval Arizona Resort & Spa
Tucson, AZ
08.2021 - 01.2023
- Increased event revenue through upselling premium packages and services.
- Introduced personalized wellness-themed event packages, enhancing repeat client business.
Sales and Events Coordinator
Miraval Arizona Resort & Spa
Tucson, AZ
12.2020 - 08.2021
- Assisted in lead generation, event detailing, and managing group reservations for large bookings.
- Coordinated with internal teams to create personalized event experiences.
Food and Beverage Manager
Hyatt Regency Dallas
Dallas, TX
01.2020 - 08.2020
- Increased customer retention and satisfaction by optimizing team performance and scheduling.
- Managed event logistics, inventory, and expenses to meet financial goals.
Event Set-Up Manager
Hyatt Regency Chicago
Chicago, IL
07.2018 - 01.2020
- Managed event logistics for 260,000 sq. ft. of meeting space, coordinating events for up to 3,000+ guests.
Stewarding Manager
Hyatt Regency Dallas
Dallas, TX
06.2017 - 07.2018
- Led logistics for banquet events, managed inventory, and implemented a successful composting program.
- Leader of the Quarter Q1 2018
Assistant Outlet Manager
Hyatt Regency Dallas
Dallas, TX
08.2015 - 06.2017
- Managed a $2.8M revenue-generating team, designing beverage menus and promoting service-driven initiatives.
Food and Beverage Corporate Management Trainee
Hyatt Regency Dallas
Dallas, TX
01.2015 - 08.2015
- Rotated through core hospitality functions including food & beverage, event services, and guest relations.
Education
Bachelor of Science - Food Service Management
Johnson & Wales University
Providence, RI11.2014
Skills
- Event Strategy & Execution
- Contract Negotiation & Vendor Management
- Budget Forecasting
- Client Relationship Management
- Cross-Functional Team Leadership
- Revenue Growth & Upselling
Timeline
Event Planning Manager
Hyatt Regency Lost Pines
01.2023 - Current
Event Planning Manager
Miraval Arizona Resort & Spa
08.2021 - 01.2023
Sales and Events Coordinator
Miraval Arizona Resort & Spa
12.2020 - 08.2021
Food and Beverage Manager
Hyatt Regency Dallas
01.2020 - 08.2020
Event Set-Up Manager
Hyatt Regency Chicago
07.2018 - 01.2020
Stewarding Manager
Hyatt Regency Dallas
06.2017 - 07.2018
Assistant Outlet Manager
Hyatt Regency Dallas
08.2015 - 06.2017
Food and Beverage Corporate Management Trainee
Hyatt Regency Dallas
01.2015 - 08.2015
Bachelor of Science - Food Service Management
Johnson & Wales University
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